Event Refund/Cancellation Policy
All cancellations and requests for refunds must be made to Broads’ main office by phone (970-385-9577) or email to firstname.lastname@example.org.
Cancellation fees apply as follows:
- 60 days or more prior to the event start date: $50 cancellation fee.
- 15–59 days prior to the event start date: 50% of the event fee.
- 0–14 days prior to event start date – entire event fee is forfeited.
- The date the notice is received by the Broads main office will determine cancellation fee, so please call or email, as a mailed letter may delay this determination.
Emergency illness or death of an immediate family member:
Refunds may be granted if an attendee is unable to attend the event due to family death, illness or other extraordinary circumstance; however a cancellation fee of $50 will be retained to cover administrative costs. If such a situation occurs, please contact us as soon as possible by phone or email. Broads can work with you on a case-by-case basis, given proper notice.